Privacy Policy

We are more serious about your data

Our Privacy Statement

Support Hives has created this privacy statement to demonstrate our commitment to your right to privacy. This document will tell you how and for what purposes we use your information.

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience
your information helps us to better respond to your individual needs

2. To improve our website
we continually strive to improve our website offerings based on the information and feedback we receive from you

3. To improve customer service
your information helps us to more effectively respond to your customer service requests and support needs

4. To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

5. To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

6. We use your IP address to analyze and maintain the health of our websites. Your IP address gives us an idea about the kind of pages’ users are visiting, the average time spent on those pages and user navigation patterns. Therefore, your IP address will only be used to track user behavior on our website, but will not use it to reveal your personal details. Our websites also contain links to other sites. Support Hives is not responsible for the content or practices of any of these sites.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to provided continued automated billing.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

We use cookies only to personalize your experience on our website. Cookies also help us measure visitor information, which we use to analyze data trends and statistics. All information obtained through the use of cookies is anonymous. You have the ability to accept or decline cookies. Most browsers are programmed to automatically accept cookies. However, if you want to decline cookies, all you need to do is modify your browser settings. If you do choose to decline cookies, you may not be able to enjoy all the personalized, interactive features of this or any other website you may visit.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://supporthives.com/tos

Sensitive Information

We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on Dec 15, 2017

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Email: hey@supporthives.com